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[ba-ohs-talk] Keyword Indexing to Improve Email and IT

Alex,    (01)

Jack Park proposed on 000623 using an engine to generate an ontology
for organizing the record....    (02)

http://www.welchco.com/sd/08/00101/02/00/06/23/114155.HTM#2915    (03)

...so it would seem that your idea is in the works.  As well, Eugene
Kim proposed on 001126 that the group use more diligence to apply
Jack's idea to the email record, perhaps in a less sophisticated form,
as you have in mind today....    (04)

http://www.welchco.com/sd/08/00101/02/00/11/26/214933.HTM#QW8I    (05)

The challenge of organizing free form text as occurs in
correspondence, books, articles and other narrative is it is only a
small part of adding intelligence to information to create knowledge,
and second it is a very complex task that is not addressed by indexing
key words, but rather key phrases need to be indexed using an organic
structure, and this structure needs to be added at a unit level, which
can be a sentence, paragraph, or in some cases many paragraphs.  This
makes the task complex and time consuming as Jack pointed out on
000221....    (06)

http://www.welchco.com/sd/08/00101/02/00/02/21/113701.HTM#7455    (07)

The degree of complexity of this task is masked (hidden) from the
minds eye by the architecture of human thought explained in POIMS....    (08)

http://www.welchco.com/03/00050/01/09/01/02/00030.HTM#0367    (09)

...based on earlier work on 890523...    (010)

http://www.welchco.com/sd/08/00101/02/89/05/23/065052.HTM#SQ5L    (011)

Without a solution, eventually people feel overwhelmed, as Eric
Armstrong reported on 010916....    (012)

http://www.welchco.com/sd/08/00101/02/01/09/16/213549.HTM#KA6H    (013)

Eric made the same point in a letter on 011003 that underlies your
suggestion today....    (014)

http://www.welchco.com/sd/08/00101/02/01/10/03/160603.HTM#EC5N    (015)

...where he points out that productivity is paralyzed without a
solution to the problem you pose today, at least that is an element. 
In fact to solve the problem requires a critical mass of functions
working together.  If only key words are provided, it does not improve
anything enough for people to bother, so very soon people fall off the
wagon and revert to fast and easy methods in the moment, as Jack
related on 010908....    (016)

http://www.welchco.com/sd/08/00101/02/01/09/08/093820.HTM#YF5O    (017)

In sum, your idea today has a lot of merit.  Experience shows that
organization is a key element of KM that can be effective when
deployed in a larger context, as Eric noted on 010916...    (018)

http://www.welchco.com/sd/08/00101/02/01/09/16/190429.HTM#0001    (019)

Application within the narrow context of email has been raised several
times, and is available but will not likely yield either favorable
response over an extended period, nor favorable results if
successfully applied, based on the project record, per Eric's comments
on 001122....    (020)

http://www.welchco.com/sd/08/00101/02/00/11/22/150637.HTM#0001    (021)

What is needed is a comprehensive breakthrough design that integrates
a critical mass of capability.  This necessarily takes more than 20
minutes to learn and so presents a KM dilemma of how to transition
from things people like to things people need.    (022)

Rod    (023)

*************    (024)

Alex Shapiro wrote:
> Hi everyone, and especially Eugene, who is the moderator for this list.
> I just had a good idea for an eazy way to improve this forum.
> Why not make a list of metadata keywords that could optionally be prepended
> to the subject line of posts to this group.
> For instance, the subject for this post could have been
> "[ListEnhancementIdea] Great? idea ..."
> Then, a script or whatever could check the headers, and put the posts into
> groups.  If someone replies to a post, then it would not be put into a
> group because it begins with "RE: " (the "[" symbol has to come first for
> it to be recognized as containing a keyword).
> The reason for this idea is that I wanted to mark Peter's post below as
> containing a piece of software that I wanted to investigate.  If Peter had
> prepended a keyword to the subject line, say [CollaborationSoftware], then
> this post could have been put into a group with other CollaborationSoftware
> where it would be easy to find.
> See what I am saying?  With these keywords Eugene could make a webpage that
> looked like http://www.fury.com (or at least some rough interface that
> would look like the category list on the right).
> The great thing about this idea is that participation would be voluntary,
> but peer pressure would probably get everyone to participate.  Also, a
> slightly annoying but functional thing to do in the case where someone did
> not put a keyword in the subject would be to reply to the post with the
> keyword in the subject line. (Or maybe we could think of a better web-based
> interface for doing so).
> Also, (back on a techical tangent) multiple keywords could be supported,
> i.e. [Keyword1, Keyword2].
> What do you guys think?
> ... Worst case, instead of a list of keywords, lets at least make a single
> [SoftwareAnnounce] or [SA] keyword to keep track of just the posts that do
> as the keyword says.
> --Alex
> At 10:54 PM 4/18/02 +0100, Peter Jones wrote:
> >http://fle3.uiah.fi/
> >"Fle3 is a web-based learning environment. To be more specific Fle3 is a
> >server software for computer supported collaborative learning (CSCL).
> >With the Fle3 Knowledge Building Tool groups may carry out knowledge
> >building dialogues, theory building and debates by storing their
> >thoughts into a shared database. In the knowledge building groups may
> >use knowledge types (also called thinking types) to scaffold and
> >structure their dialogues.
> >Fle3 WebTops can be used by teachers and students to store different
> >items (documents, files, links, knowledge building notes) related to
> >their studies, organize them to folders and share them with others. The
> >items in the WebTops can be called learning objects - if you wish.
> >For teachers and administrators Fle3 offers tools to manage users and
> >courses. The administrator may also export and import the content of the
> >Fle3 database in XML format (compatible with the Educational Modelling
> >Language - EML).
> >Fle3 is Open Source and Free Software released under GNU the General
> >Public Licence (GPL). The licence is protecting your freedom to use,
> >modify and distribute Fle3.
> >
> >Fle3 is a Zope product, written in Python. Zope is the leading Open
> >Source application server. Zope and Fle3 run on almost all Operating
> >Systems (Linux, MacOS X, *BSD, etc.) and Microsoft Windows. "
> >
> >--
> >Peter Jones    (025)