I agree with you that, if this was a normal product development project, then
the care you propose to formulate a comprehensive core design for KM, is
essential. However, KM is a research and discovery effort. Everybody else has
failed, nobody else has it, so there is no template to follow. Everything is a
blind alley, until you understand the core design. Therefore, learning what to
create requires experimenting, trial and error, if you start from scratch. I
re-did the core design of SDS 3 times from scratch over 5 years; and, 3 years
ago, did another major change to about 60% of the code, but thankfully did not
have to start over with a new concept. Experience with each design stage built
awareness of the pieces and integration that led to a deeper understanding, with
the result that the current design concept seems to work. It is not clear how
this discovery stage can be avoided, if you start from scratch.
Of course people feel they are not starting from scratch, in that they have been
to school, and written a lot of good software. I could be wrong, but experience
seems to show that this talent can only be applied to KM, if it is either
directed toward implementing the core KM design, based on an SDS type template;
or, by discovering the core design by doing KM using succeeding initial designs,
so that you get the feel of what is needed. It has to become part of your life,
because when you augment intelligence that is in many ways the core of humanity.
It is not in a book, it is not on the web, except in POIMS. Talented,
successful people don't want to look at POIMS. They want to collaborate with
friends and colleagues. But those people don't know how to do KM, so
collaboration does not yield the answer, until you begin to collaborate on
implementing the core design, per your letter on 000208.
I can tell you that once you discover the meaning of knowledge, and the
intelligence process that transforms information, you will gain the advantage of
no longer being boggled by a lot of connections. Email and other other
information will become a resource that grows knowledge for you and others every
day. You will be in command. However, you will then be cut off from people,
even your friends, because everybody else will be boggled, as you worried in
your letter to the team on 000125. No one will understand you, since they will
not have had your experience. You will comment at meetings and send
correspondence that will not be heeded, because credibility is the dominate
dimension of life, and your capability will be incredible, i.e., beyond belief.
Then you will feel the burden foretold by the Legend of Prometheus.
As I said,, you can build a better KM "mouse trap," and in less time than I
did. I am only suggesting that you may not be able to avoid the stages of
discovery that require experience with succeeding designs, such that the normal
product development process does not apply. It if could be done that way, it
would already have emerged, based on all the effort over the past 10 years or
so, where people have been chasing the proverbial Killer/Compelling
application. KM is it, what I call Communication Metrics. It may take another
100 - 200 years for it to catch on. We are just doing the spade work, tending
the garden of knowledge awaiting future generations.
Some might ask, if we cannot get it all done in our lifetime, then why try?
This goes to the core of why we are here. I guess my thought would be that in
exchange for the privilege of life, as we know it, each generation owes its best
effort to advance civilization. In ways large and small, we do what we can.
If you were at Microsoft, Intel, HP, GE, take your pick, they would not approve
trial and error in order for you to discover the meaning of "knowledge." They
would want you to prove that you had the design all figured out before approving
the project, as you propose today. It would only cost a few $M to do the trial
and error, but it would not be approved, because big companies do development,
not research. They would say the idea that you can augment intelligence is
funny and alien, just as Doug was told many years ago that linking is a pretty
funny idea, but behold, it works: ...see telecon with Doug on 001029...
As you say, thems my thoughts.
Eric Armstrong wrote:
> Thanks, Rod.
> Unfortunately, even the kernel for a system that will meet the
> requirements is exceedingly complex.
> There is a reason for adducing those requirements, unfortunately.
> I say "unfortunately", because experiences shows that if the
> foundation is not laid properly to begin with, it is extraordinarily
> hard to add the requisite functionality later on.
> That imposes a certain level of complexity at the outset.
> However I can say with certainty, at this juncture, that I
> know why we haven't yet seen anything like what we really need.
> It's just a really hard problem to solve.
> Rod Welch wrote:
> > Eric,
> > You have the talent to create a KM platform. As an observer, my sense
> > from your
> > letter on 001017 is that you are covering too wide a sweep with the
> > initial
> > effort. Forget about versionable, and the other ...ables for now.
> > Start with
> > just connecting stuff. Everything else will grow. Start with a
> > general, basic
> > platform that lets you add stuff. As you gain experience, you will
> > discover
> > what is needed. That is how I started in 1985. You are umpteen miles
> > smarter
> > and more talented, so you can grow your system faster, but you cannot
> > grow it at
> > all, if you don't get started using a new tool. In your case, I really
> > feel it
> > has to be of your own making, so use your experience with the outline
> > project
> > you did, but by all means get started.
> > Keep in mind the initial goal is to produce communication that links
> > to the
> > record, per Doug's request on 001025. That is a good place to start,
> > if you
> > don't start with SDS. Once you produce some work product, you will
> > get
> > suggestions from the team.
> > Anyway, Happy Thanksgiving.
> > Rod
> > Eric Armstrong wrote:
> > >
> > > Rod Welch wrote:
> > > >
> > > > As you note in your letter, of the 300K+ hits you got on the
> > Internet
> > > > for KM,
> > > > none are doing KM. They are all working on a project to create
> > it.
> > > > My sense is
> > > > the design is a secret that can only be discovered by doing KM.
> > If
> > > > people want
> > > > to build KM tools, you have to set aside the tool kit for awhile
> > and
> > > > become
> > > > immersed in the process of doing KM, then pick up the tools again
> > and
> > > > go to
> > > > work. Right now we have a bunch of expert tool makers, who don't
> > > > really
> > > > understand the tool that is needed. As you know, that is very hard
> > for
> > > > highly
> > > > talented people to do. It's a dilemma.
> > > >
> > > My take on things is that there are dozens of folks out there
> > > with "big picture" ideas for KM. But none have a platform to
> > > build on. My hope was to make an OHS (what I had thought of as
> > > a HyperDOCUMENT repository) into a platform they could use to
> > > build on. Now I guess we're calling it a DKR, though, which
> > > sounds as though the problem will have been solved when we're
> > > done building it. I don't think that's true, but what the heck.
> > > It's only a name.
> > >
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