On Sun, 16 Sep 2001, Eric Armstrong wrote:
> * There are thousands of words in the unrev archives that may
> never see the light of day, because its just to damn hard to
> find anything. This mechanism could provide the answer to
> that problem.
This was really the main reason I decided to experiment with dialog
mapping of e-mail in the first place. A lot of valuable information is
hidden in e-mail archives. Dialog mapping is an effective way of
converting this raw data into organizational memory.
The fact that dialog mapping serves as a nice way to direct discussion is
icing on the cake. (However, it wasn't entirely unexpected. I was
heavily influenced by Jeff Conklin's IBIS workshop, where Jeff made an
effective case for dialog mapping as a facilitation technique in
> * The archives are plinked (purple numbered). But Eugene has
> the modified mail server to do that as messages are archived,
> as well as tools to plink past archives.
I recently founded the OHS Launch Community as a way to experiment with
various tools and methodologies. I'll post more about it later, as I'd
like it if some members of this list joined.
I limited my experiment to the OHS LC's mailing list rather than unrev-ii
for a number of reasons. First, people on this list use a variety of
e-mail clients, and my plinking software is very dumb. With a more
constrained community, I don't have to worry about people formatting their
e-mails in bizarre ways that render my plinking software useless.
> * It takes a lof of effort to build the map.
This is the other reason I didn't experiment with this list. Dialog
mapping can be hard. Simply creating a dialog map of Eric's e-mail
requires a considerable amount of time (although probably less than the
time Eric needed to construct the e-mail).
> * One thing the system needs to do is to post links to the
> summarized information. Those links would "complete the
> circle" -- the index has pointers into the email archive, and
> the messages would have responses that point to where the
> information is summarized. The most important result of such
> notification pages would be the ability to click a link to see
> how a discussion I have been part of was summarized -- in
> case I want to make changes. (Or maybe become further
Yes. It wouldn't be too difficult to hack a back-link database for links
between the dialog map and the e-mail archive. However, I'm starting to
feel the urge to stop hacking and to start building real software.
-- +=== Eugene Eric Kim ===== firstname.lastname@example.org ===== http://www.eekim.com/ ===+ | "Writer's block is a fancy term made up by whiners so they | +===== can have an excuse to drink alcohol." --Steve Martin ===========+
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This archive was generated by hypermail 2.0.0 : Mon Sep 17 2001 - 04:08:13 PDT