[unrev-II] Web-based Management Tools (Project Meeting Agenda)

From: Rod Welch (rowelch@attglobal.net)
Date: Wed Apr 12 2000 - 23:53:51 PDT

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    John,

    Great detail work. Looks like this system or systems might accomplish a lot of
    the goals for the DKR to improve handling of daily working information. My
    impression is that these materials are mainly sales examples. Has anyone used
    the system? How practical it is to use the many excellent features? Has it
    been applied on a project for a year or so, that developed a record that can be
    examined for practical effect on costs and time saved, or otherwise to
    illustrate deliverables?

    These kind of broad scope capabilities might be taken up by one or several
    people in the DKR program to use on a daily basis as a trial run, i.e.,
    experiment. Usually it takes a few weeks to a month or more before benefits
    become evident. Are you thinking along these lines to try the system and report
    to the team, or are you thinking more in terms of features that should be
    considered?

    Rod

    "John J. Deneen" wrote:

    > Ref.
    > http://www.accentuate.com/products/DSsp.html
    > http://www.accentuate.com/products/FAQwebpro.html
    >
    >
    > Relative to your summary of 14 points to solve, here's 4 examples of use
    > cases, including 8 key parameters for "SamePage" document-centric
    > collaboration (threaded discussions inside task detail pages) that might be of
    > help to us all. "SamePage", is a tool that allows users, in real-time, to
    > break text files into objects and discuss content within the content itself.
    >
    > "WebFlow.com (now Accentuate.com) is on target for phase two of corporate
    > Intranets, where server-based applications accessed by universal clients drive
    > new frontiers in inter-department collaboration," said Dr. Eric Schmidt, Chief
    > Technology Officer and Corporate Executive Officer at Sun Microsystems. "I am
    > impressed by the design decisions that WebFlow has made in SamePage and am
    > enthusiastic about the natural synergies between their work and ours to create
    > ever more powerful applications for the evolving extended enterprise."
    > http://www.accentuate.com/releases/96/96pr-0429-v1.html
    >
    >
    > Document Reviews
    > http://www.accentuate.com/products/EXAMPLESwp.html
    >
    > Living Documents
    > http://www.accentuate.com/products/EXAMPLESwp.html#living
    >
    > Task Management
    > http://www.accentuate.com/products/EXAMPLESwp.html#task
    >
    > Driving Closure
    > http://www.accentuate.com/products/EXAMPLESwp.html#closure
    >
    >
    > Notice that this web-based living documentation example has a history link
    > capability for
    > ... "access to previous version of any summarized information (main material
    > or comments); shows material before summarization and after, with change
    > rationale; any level of summarization supported."...
    >
    >
    > 1) Working With Ideas
    > http://www.accentuate.com/products/DSsp.html#ideas
    >
    > 2) Context-Driven
    > http://www.accentuate.com/products/DSsp.html#context
    >
    > 3) Ad hoc (parallel) Workflow
    > http://www.accentuate.com/products/DSsp.html#workflow
    >
    > 4) Consensus Building
    > http://www.accentuate.com/products/DSsp.html#consensus
    >
    > 5) Individual Preferences
    > http://www.accentuate.com/products/DSsp.html#preferences
    >
    > 6) Security & Privacy
    > http://www.accentuate.com/products/DSsp.html#security
    >
    > 7) Work Anywhere, Anytime
    > http://www.accentuate.com/products/DSsp.html#work
    >
    > 8) Web server and browsers interface to e-mail system requirements
    > http://www.accentuate.com/products/DSsp.html#system
    >
    > Also, ..."One aspect of knowledge management is applying resident expertise to
    > a particular problem or decision. SamePage does not identify, audit or archive
    > knowledge, but the project leader can designate an expert resource to be a
    > mandatory participant in a document discussion. In this way you are
    > identifying a corporate knowledge asset and defining a system to apply this
    > knowledge asset to a specific problem or challenge. [History]"
    >
    > NOTE: The [History] markers represent main paragraphs that have
    > iterated--moved forward--in response to
    > feedback.
    >
    > **************
    > More Info
    >
    > The SamePage Suite provides a groundbreaking solution to the long standing
    > business problem of sharing information across heterogeneous desktops and
    > leveraging the knowledge of individuals. SamePage is the only shrinkwrapped
    > and also adaptive application that enables teams using different desktop
    > environments to work together in a shared workspace, without investing in a
    > proprietary infrastructure.
    >
    > SamePage Suite was designed to help individuals get more done--faster, easier
    > and smarter--by breaking the endless cycle of meetings, e-mail, voice-mail and
    > more meetings. With SamePage, teams focus on results (rather than process) in
    > a shared workspace where they assign and track action items, resolve issues,
    > and iterate work materials, in response to on-line feedback. Project history
    > is automatically captured allowing people to pick up where they left off and
    > learn from their experience.
    >
    > SamePage Architecture
    > The SamePage Suite consists of two application modules built around a core
    > object architecture. There is SamePage, the live shared work space, and Take
    > Action!, the integrated action item management system. Both application
    > modules are tightly integrated with a flexible email notification system which
    > provides a timely alert to SamePage users when changes have been made to a
    > document, if they need to review a document, or if the status of an action
    > item has been updated. This server-based software application is delivered
    > across the corporate Intranet to any client desktop through a standard Web
    > browser.
    >
    > How it Works
    > Unlike other proprietary LAN-based products in which material is checked in
    > and out, users check-in to the SamePage workspace and work with live
    > information. Instead of circulating messages about static "attached" documents
    > or trying to piece together multiple email responses, SamePage allows multiple
    > users to insert and view comments, discussions and action items in-context,
    > directly inside applicable documents. Since everyone is on the "same page"
    > they are always working with the most up-to-date information to optimize
    > productivity. This unique in-context approach allows team members to ramp up
    > quickly on projects and captures the critical organizational history that is
    > typically lost in unwieldy email messages or when team members are pulled onto
    > other projects.
    >
    > "Now that corporations have invested in building powerful Intranet information
    > infrastructures, they are aggressively seeking "out of the box" applications
    > that can be easily deployed and supported," said Stephen Tolchin, president of
    > Accentuate. "Our products are not about formalizing processes - but about
    > providing a framework allowing users to complete their day-to-day work
    > activities in fewer, more productive face-to-face meetings.
    >
    >
    >
    >
    > An action items
    > 1. What processes currently are used to solve world problems
    >
    > Andromedia tracks reports of bugs in its software on the internal Web. An
    > HTML-based bug-entry system includes fields for the characteristics of the
    > problem, and allows for submission to the Bug Database. Employees who maintain
    > code are then notified, and a nagging feature in the WebFlow system ensures
    > they are reminded until a fix is created.
    >
    > Lockheed Martin, Sun Microsystems, and Charles Schwab also use the WebFlow
    > system on their corporate Webs. The Web-based workflow system allows tasks to
    > be assigned to individuals, groups, or to oneself. Assignees can accept a
    > task, reject it, or forward it to someone else, under controls.
    > http://www.internetworld.com/print/1997/06/09/intranet/19970609-collab.html
    >
    > The Joys of Togetherness
    > http://www.cio.com/archive/webbusiness/060197_collaborate.html
    >
    >
    > Rod Welch wrote:
    >
    >> Eric,
    >>
    >> In another letter, I sent a link to a summary of the 14 points (which is
    >> beginning to take on Wilsonian dimensions). Was hoping we might discuss
    >> this stuff on the phone, but it can wait until tomorrow.
    >>
    >> http://www.welchco.com/sd/08/00101/02/00/04/07/115815.HTM
    >>
    >> It only takes a click to pop an item to summary, but I was hesitant because
    >> KM is complex, and sometimes this fact is not appreciated, with the result
    >> that we rush ahead without really being aware of nuance that impacts the
    >> ability to get where we want to go.
    >>
    >> Rod
    >>
    >>
    >>
    >> Eric Armstrong wrote:
    >>
    >> > As long as the result is a list of agenda items that
    >> > we can prioritize and send out to the list, any way
    >> > we get there is ok.
    >> >
    >> > As a meta-point, we are illustrating the need to reuse
    >> > DKR information in other venues. Here, for example, we
    >> > need a simple list of those 14 points. I take it that
    >> > is somewhat difficult to extract from your current
    >> > version of your system.
    >> >
    >> > We need to capture the ability to do so easily as a
    >> > requirement of any system we build. (For example, the
    >> > ability to collapse the hierarchy and select only what
    >> > is currently displayed.
    >> >
    >> > I'll add that as a use case.
    >> >
    >> > Rod Welch wrote:
    >> > >
    >> > > Eric,
    >> > >
    >> > > Usually, Doug or Lee or somebody has a notebook computer at the
    >> > > meetings. Would it be okay to just jump on the Internet and use the
    >> > > record for talking points? That would provide access to background
    >> > > and support information, if needed, to guide the discussion, rather
    >> > > than relying on memory.
    >> > >
    >> > > This might also provide a good example to explain technical
    >> > > improvements contemplated by the use case analysis underway, i.e.,
    >> > > here is one way of doing things without the OHS DKR, and here is how
    >> > > we are going to improve it.
    >> > >
    >> > > Rod
    >> > >
    >> > > Eric Armstrong wrote:
    >> > >
    >> > > > Cool, Rod.
    >> > > > Can you bring or send a one-item per line list of those
    >> > > > 14 possibilities?
    >> > > >
    >> > > > Rod Welch wrote:
    >> > > > >
    >> > > > > Eric,
    >> > > > >
    >> > > > > Thanks for replying, and for the promotion. I am not in charge of
    >> > > >
    >> > > > > anything, but am happy to contribute where possible and acceptable
    >> > > > to
    >> > > > > the team. Sponsorship and business model relate to technical
    >> > > > agenda
    >> > > > > with respect to selecting immediate targets for development that
    >> > > > align
    >> > > > > with demand, which roughly and eventually correlates with actual
    >> > > > > need. We have to balance these issues, as discussed at the
    >> > > > meeting on
    >> > > > > 000324...
    >> > > > >
    >> > > > > http://www.welchco.com/sd/08/00101/02/00/03/24/160030.HTM#7030
    >> > > > >
    >> > > > > The link to a "few items" lists 14 possible agenda issues for
    >> > > > project
    >> > > > > meetings....
    >> > > > >
    >> > > > > http://www.welchco.com/sd/08/00101/02/00/04/07/115815.HTM#6554
    >> > > > >
    >> > > > > The first sentence or so of each item is a sort of summary, but I
    >> > > > > agree some of the explanations are a bit lengthy.
    >> > > > >
    >> > > > > Business model and sponsorship are items 10 and 14. The other 12
    >> > > > seem
    >> > > > > "technical," but maybe not. Sometimes it helps to talk a bit
    >> > > > about
    >> > > > > writings. My number is 415 781 5700. I'll be here until OA
    >> > > > 0800p,
    >> > > > > then will be at 925 680 8947. Give me a call, or let me know
    >> > > > where I
    >> > > > > can reach you. Anyone on the team can help maintain project
    >> > > > momentum
    >> > > > > with suggestions on agenda issues for the weekly progress
    >> > > > meetings.
    >> > > > >
    >> > > > > In any case, we should try to review with the team tomorrow
    >> > > > possible
    >> > > > > agenda issues for the period ahead, and strive for consensus on
    >> > > > what
    >> > > > > needs to get done over the next 3 to 4 weeks.
    >> > > > >
    >> > > > > Rod
    >> > > > >
    >> > > > >
    >> > > > >
    >> > > > > Eric Armstrong wrote:
    >> > > > >
    >> > > > > > Rod:
    >> > > > > > Sponsorship and business model fall outside the
    >> > > > > > technical agenda I'm sheparding. I believe you're
    >> > > > > > in charge of running meetings on that aspect of
    >> > > > > > things.
    >> > > > > >
    >> > > > > > I followed the link on that page, but saw a detailed
    >> > > > > > report, not a list of possible items. Can you summarize
    >> > > > > > and post?
    >> > > > > >
    >> > > > > > Thanks.
    >> > > > > >
    >> > > > > >
    >> > > > > >
    >> > > > > > Rod Welch wrote:
    >> > > > > > >
    >> > > > > > > Eric,
    >> > > > > > >
    >> > > > > > > Please see my letter suggesting possible agenda items....
    >> > > > > > >
    >> > > > > > > http://www.welchco.com/04/00067/61/00/04/1101.HTM#0001
    >> > > > > > >
    >> > > > > > > Thanks.
    >> > > > > > >
    >> > > > > > > Rod
    >> > > > > > >
    >> > > > > > > Eric Armstrong wrote:
    >> > > > > > >
    >> > > > > > > > Summary for 6 Apr 2000
    >> > > > > > > > -----------------------
    >> > > > > > > > 1. We decided that in order to achieve the maximum
    >> > > > > > > > "bootstrap" effect, our initial focus would be an
    >> > > > > > > > OHS that aims to improve (distributed) open source
    >> > > > > > > > development
    >> > > > > > > >
    >> > > > > > > > 2. We decided to investigate the Software Carpentry
    >> > > > > > > > effort, LXR, and the Software Development Standard
    >> > > > > > > > to see where we can dovetail efforts. See:
    >> > > > > > > > http://www.softwarecarpentry.org
    >> > > > > > > > ___LXR link to be provided___
    >> > > > > > > > http://sds.sourceforge.net
    >> > > > > > > >
    >> > > > > > > >
    >> > > > > > > > Agenda for 13 Apr
    >> > > > > > > > -----------------
    >> > > > > > > > 1. Doug's "Vector"
    >> > > > > > > > --investigation of transcoding
    >> > > > > > > >
    >> > > > > > > > 2. Software Carpentry presentation
    >> > > > > > > > (tentative)
    >> > > > > > > >
    >> > > > > > > > 3. "Joe's Picture" presentation
    >> > > > > > > >
    >> > > > > > > >
    >> > > > > > > > --Comments?
    >> > > > > > > > --Any other candidates for the next meeting?
    >> > > > > > > >
    >> > > > > >
    >> > > > ---------------------------------------------------------------------
    >> > > >
    >> > > > > >
    >> > > > > > > >
    >> > > > > > > >
    >> > > > > >
    >> > > > ---------------------------------------------------------------------
    >> > > >
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