Re: [ba-ohs-talk] Organic Growth of Knowledge
InfoSelect is marketed as a super-PIM, but its search ability and limited
multi-user feature make it very useful for capturing knowledge and
retrieving it without categorization. You can use the outline, the calendar,
the hyperlinks, the cross-tabs, but you don't have to. I've stuffed all
kinds of addresses, URLs, project notes, etc., into my InfoSelect for years.
It's scaled for knowledge bases about 10MB or less. I'm hoping against hope
it will run under WINE, because I'm finally getting around to dumping
Windows forever. Warning: this program is addictive! (www.miclog.com) (01)
My other tool, for longer texts, Web pages, items not needing sub-second
retrieval, is askSAM (http://www.asksam.com/brochure.asp), which gained its
fame in the Watergate hearings. askSAM is used by newspapers, in CRM, and by
client wanting to manage huge wads of text such as e-mail archives. A Linux
version is possible in 2003. Same comments as above apply, but its interface
is more like a database than an information tool. For example, to find you
in InfoSelect, I would simply hit F5 and type your name. All the notes
containing fuzzy hits would be selected in an outline panel, and I could
then select the most appropriate note. askSAM is not so instantaneous, but
it handles terabyte files and is available in a network version. (02)
(I just found what sounds like a super-askSAM, Texpress,
http://www.kesoftware.com, but I don't know much about it.) (03)
Ideally, I'd like to see InfoSelect as the front end to an askSAM database,
and the ability to come to InfoSelect from OpenOffice or a DTP application.
That would be a writer's dream! (04)
I hope I've answered your question... (05)
----- Original Message -----
From: "Eric Armstrong" <email@example.com>
Sent: Thursday, August 15, 2002 5:55 PM
Subject: Re: [ba-ohs-talk] Organic Growth of Knowledge (07)
> Malcolm Dean wrote:
> > Good points. My favorite knowledge manager, InfoSelect, gives me
> > searches, but also allows me to ontologize to my heart's content via an
> > outline and cross-tabs. Something like your suggestion.
> > I feel that for this effort to succeed, nearly all of the work must be
> > accomplished automatically, because contemporary organizations do not
> > "religion of knowledge." They don't train employees how to answer the
> > never mind how to ontologize.
> lol. That's *funny*. But true.
> Most first-line support folks probably won't do much, either. But 2nd
> line folks, the kind who are focused on improving response rates and
> lowering costs, will probably do a lot.
> InfoSelect sure sounds interesting. How would I use that? (08)